FAQ

Frequently Asked Questions

🧴 Product Questions

What is a shampoo pod and how do I use it?

Our shampoo pod is a solid, waterless shampoo bar crafted with layers of strengthening ingredients. Wet your hair and the pod, rub it on your scalp or between your hands to lather, massage, then rinse.

Is the Strengthening Shampoo Pod safe for all hair types?

Yes! While formulated for textured hair, it’s gentle and nourishing for all hair types.

How long does one pod last?

Each pod lasts 25 or more washes, depending on usage.

Does it lather like traditional shampoo?

Yes! Our plant-based formula creates a rich, creamy lather without sulfates.

What ingredients are in the Strengthening Shampoo Pod?

Hero ingredients include bamboo extract, rosemary oil, amla, marshmallow root, and shea butter.

Is this product color-safe or safe for chemically treated hair?

Yes, it's sulfate-free and safe for color-treated or relaxed hair.

Will this help with breakage or hair thinning?

Absolutely. It’s designed to strengthen strands, support scalp health, and reduce breakage.

How often should I use it?

Use 1–2 times a week or as often as needed.

Is it safe for children or sensitive scalps?

Yes, it’s gentle and made with all-natural ingredients. Always patch test first.

Does it work well with protective styles?

Yes! It’s perfect for cleansing scalp and roots while wearing styles like braids or locs.

🌎 Sustainability & Ethics

Is your packaging eco-friendly or compostable?

Yes. Our packaging is 100% biodegradable and plastic-free.

Are your products cruelty-free and vegan?

Yes. No animal testing and no animal-derived ingredients.

What makes this better than bottled shampoo?

It's waterless, concentrated, zero-waste, and travel-friendly.

How do you ensure ethical sourcing?

We work with suppliers that follow sustainable and fair-trade practices.

What do I do when the pod is finished?

It dissolves fully—no waste left behind!

👑 About Earthly Crown

What makes Earthly Crown different?

We fuse ancestral plant wisdom, sustainable design, and high-performance care for textured hair.

Who is this brand for?

For anyone with curls, coils, and kinks who value clean beauty and cultural connection.

Where are your products made?

All products are made in small batches in the U.S.

Do you test on animals?

Never. We are cruelty-free.

Are you in stores?

Currently, we’re sold online only—but stay tuned!

📦 Orders & Shipping

Where can I buy the Strengthening Shampoo Pod?

Right here on our site! Visit our shop to order.

Do you offer subscriptions or bundles?

Yes, we offer discounted bundles and auto-delivery options.

How much is shipping and how long does it take?

Flat-rate and free shipping available. U.S. orders arrive in 3–7 business days.

Do you ship internationally?

Yes. Rates and delivery times vary by region.

What’s your return policy?

Contact us within 30 days for returns or exchanges. Satisfaction guaranteed.